Return and Refund Policy

Every paid item can be returned for refund or credit with following conditions:

1. Full refund is made for products that are returned within 30 days of purchase.

2. 10% restocking fees for products returned after 30 days but before 6 months.

3. 25% restocking fees for products returned after 6 months but before 12 months.

4. No returns accepted after 12 months.

5. Products can be returned only in unopened, sealed original packaging. Product must be eligible for resale.

6. Product replacement will be issued if there is a demonstrable manufacturing defect or labeling error.

7. In case of product shipping errors, shipping costs are waived upon shipment of replacement product.

8. If you are exchanging for an item of higher value, the difference in price will be charged to you.

9. For all exchanges, the shipping charges for the new item will be charged to you.

10. Shipping and handling for returns will not be refunded. 

If you have any questions or concerns about this policy or regarding a return or exchange, please contact customer service at (310)273-2819 M-TH 9am-6pm and 9am-3pm on FR or email us at cs@denvolution.com.